When I try to uninstall java, I get this message “The feature you are trying to use is on a network resource that is not available” and I cannot uninstall java. Windows will ask for the file “jre1.6.0_20-c.msi” and that was missing.
So what to do? How to fix uninstall errors?
As usual, I did some experiments on java uninstall tool and at last I found an easy solution to rectify this problem.
Below I figured everything what I did to solve this java problem. Even though this article is focused on Java problem, you can apply this method to resolve this kind of issues elsewhere. For example i-tones.msi, Blackberry8130.msi.
While resolving this problem I was in a “do or die situation” in my company, so I didn’t get enough time to take screenshots with Windows XP.
Later I experimented on with my Windows 7 computer for taking the screen shots. All the following images are based on Windows 7, but the same steps I had applied in Windows XP.
Download this “Microsoft Fix” zip archive file.
Unzip the file and Run “Launch Fix it” application.
From the Microsoft Fix it window choose “Install or Upgrade software or hardware”
Now we have to run “Fix problems with programs that can’t be installed or uninstalled”, hit Run Now button.
Choose second option ‘Detect problems and let me select the fixes to apply’ and proceed.
Now the troubleshooter will ask you about which part you are facing error. I have problem with Uninstalling, so I selected Uninstalling.
From this window select which program you want to uninstall. As I mentioned earlier the screenshots are from my personal computer, thus for example I took Nero uninstalling images, but actually I did it for Java. Click Next.
Select ‘Yes, try uninstall’ and proceed. The trouble shooter will apply necessary patches and automatically repair programs installation issues because of corrupted registry keys and blocked installation.
Go to control panel and now try to uninstall Java. That’s all…
This Microsoft troubleshooter is also applicable for many windows related computer errors, so keep the file for future use.
Please let me know if still you have any doubts via the comment box below.